FAQ

Shipping
We exclusively utilize expedited shipping for all our shipments, ensuring prompt delivery of your orders. Our team strives to process orders within one business day, guaranteeing swift handling. Once your order is dispatched, we will furnish you with tracking numbers, allowing you to conveniently monitor the progress of your shipment. Rest assured that you will not be required to provide a signature upon delivery, simplifying the receipt process.

    Most Australian orders arrive within 5 business days and are shipped from our NSW shipping partner. Should your order fail to reach you within a span of 12 business days, kindly inform us, and we will undertake diligent efforts to locate its whereabouts. 

      Do you ship to my country?

      We cater to a wide range of international clientele, including customers from numerous countries such as Europe, the United States, Australia, the United Arab Emirates, and Russia, among others.

        It is imperative that you diligently acquaint yourself with the regulations and statutes governing research peptides in your local jurisdiction. We hereby emphasize that we bear no responsibility if your shipment is confiscated or rendered inoperable by the authorities.
          Nevertheless, in the event of unforeseen circumstances, we typically collaborate with the customer to address the issue and facilitate the reshipment of the parcel once.
          How often should I use the nasal spray?
          To ensure optimal results, the nasal spray should be used according to specific guidelines. For first-time users, a loading phase is recommended. During this phase, the nasal spray should be used three times per day for approximately 4-6 weeks to saturate the body. Once the loading phase is complete, maintaining the desired color only requires three sprays a few hours before sun exposure, resulting in a longer-lasting tan.

          How to use:
          Nasal Spray Instructions:

          1. Remove the clear cap from the top and the leakproof seal from the neck of the bottle.
          2. Blow your nose to clear any obstructions.
          3. Insert the nasal spray into one nostril as far as you can bear, while pressing the other nostril flat with your other hand.
          4. Press down the compressible lid firmly and quickly with two fingers.
          5. Tilt your head back and sniff to ensure none of the product drips out.

          Sublingual Drops Instructions:

          Place 2 drops onto the sublingual glands under the tongue three times a day (morning, midday, and night), and an additional 2-4 drops just before sun exposure for best results! Avoid swallowing the drops for as long as possible and refrain from rinsing your mouth for at least 30 minutes.
          Sun exposure is not mandatory to see results from the product. Even without sun exposure, you may still experience a slight colour change. Some people find that their regular day-to-day sun exposure is sufficient to achieve a darker colour with the product. However, it's important to note that the instructions strongly recommend getting at least some UV exposure for optimal results.
          The main difference between the drops and nasal spray lies in their application methods. The nasal spray is a mist that is sprayed into the nasal cavity through the nostrils, similar to regular nasal sprays used for cold or allergies. On the other hand, the sublingual drops are applied by squeezing a few drops of the solution onto the sublingual glands under the tongue.

          Both the drops and nasal spray contain the same solution with identical composition, concentration, and volume for their respective sizes and strengths. The only distinction is the bottle design.

          While each product is effective when used separately, using them together is recommended for optimal results. You can refer to the product descriptions for each respective item to see the complete instructions.
          I'm very pale, will it work on my skin?
          Absolutely! Our remarkable solution is particularly well-suited for individuals with fair skin, as they often possess lower levels of alpha-MSH, the substance responsible for skin darkening. Mirroring the action of this vital substance within the body, our solution triggers a comparable response. As a result, those with fair skin types can experience the most pronounced and transformative outcomes.
          Furthermore, our solution offers a protective shield for the skin. By stimulating melanin production, it enhances the skin's ability to absorb harmful ultraviolet (UV) light. This property is of utmost significance, as it is widely recognized that individuals with darker skin tones, which naturally produce more melanin, exhibit lower rates of skin cancer and aging. Embracing our solution not only enhances your complexion, but also fortifies your skin against the detrimental effects of UV radiation, safeguarding its health and vitality in the long run.
            How does it work? Is it safe?
            The SoulTanned solution harnesses the power of biomimetic technology to achieve remarkable tanning results. The natural process of melanin production in the body involves the conversion of the amino acid Tyrosine through the action of the enzyme Tyrosinase. Our formula is specifically designed to enhance the bioavailability of both the Tyrosinase enzyme and the Tyrosine amino acid, essential components for melanogenesis (melanin production). By increasing the presence of these compounds in the skin, the production of melanin is amplified, resulting in a quicker and more pronounced natural tan.

            Ordinarily, the hormone alpha-MSH regulates this process, playing a key role in skin darkening. However, our formula empowers melanogenesis to occur even when alpha-MSH levels are low, allowing individuals with fair skin who typically struggle to achieve a natural tan to enjoy its benefits.

            It is important to note that our formula does not contain alpha-MSH itself. Instead, it facilitates an enhanced melanogenesis process independent of this hormone.

            Our solution is ingeniously formulated for optimal absorption through the nasal membrane and sublingual glands. The size of the molecules in our solution enables them to pass through these membranes, which are only a few cells thick. This makes them particularly favorable for efficient absorption, ensuring that the solution can effectively reach its target and deliver its transformative effects.

            How often should I use the nasal spray?
            To ensure optimal results, the nasal spray should be used according to specific guidelines. For first-time users, a loading phase is recommended. During this phase, the nasal spray should be used three times per day for approximately 4-6 weeks to saturate the body. Once the loading phase is complete, maintaining the desired colour only requires three sprays a few hours before sun exposure, resulting in a longer-lasting tan.

            How should i store the products?
            For proper storage of the products, it is advised to keep them in the refrigerator. This helps maintain their sterility and preserves their quality, especially after breaking the seal. When stored in the refrigerator, all SoulTanned products have a shelf life of approximately 7 months. However, if left on the shelf, their lifespan reduces to around 4 weeks.

            How long until i'm tanned?
            The timeframe to achieve the desired colour using the nasal spray or drops varies among individuals. In most cases, it takes approximately 1-3 weeks to reach the desired shade. However in some cases customers with fairer skin have found up to 8 weeks to reach desired tan.
            Is it safe for pregnant or breastfeeding woman?
            While there are no known adverse effects, it is not recommended for pregnant or breastfeeding women to use the products. Further testing is required in these specific cases.

            Can the products cause hyperpigmentation or create freckles/moles?
            SoulTanned products do not cause new hyperpigmentation as they result in even distribution of melanin across the skin. Existing hyperpigmentation, freckles and moles will darken along with the rest of the skin, maintaining the same contrast as before. However, the tan may provide some camouflage for existing hyperpigmentation.

            Will my tan fade?
            The tan achieved with SoulTanned products will gradually fade over 6-12 months, and for some individuals, it may not fully return to their natural color. The fading process is even and does not result in patchiness like fake tans.

            Will it interact with any medications?
            SoulTanned does not interact with any medications.